POLICIES
Covid-19
We are working to keep business open during the Covid-19 pandemic, however, health and safety of our clients and employees always comes first. Some services are coming back to life, but may regress again if the pandemic resurfaces.
Cancellation policies are currently suspended. We do not require you to provide 24 hours notice for cancellation. If you are feeling unwell in the slightest, please reach out to Hannah 801.503.8352 and notify her of your symptoms. We will reschedule free of charge. We do ask you try to keep a courtesy of 2 hours' notice if cancellation is needed, to prevent unnecessary travel time.
Dogs by Workhorse will be observing the following changes:
-
Our trainers are all fully vaccinated. You may request us to wear masks and we will gladly comply. Regardless, please observe current CDC recommendations and wear a mask if you are not fully vaccinated.
Stay safe and healthy. Contact us if you have further questions.
Click the button below to check current Coronavirus information in Utah.
Canine Vaccinations
Before any training or boarding services, vaccinations must be administered at least 48 hours prior to arrival under the guidance of a licensed veterinarian. However, we prefer vaccinations be administered 10– 14 days before check-in to ensure maximum efficiency. Written proof is required. You can submit your vaccines on our website or to woof@theunderdog.training
You must also show proof of your dog meeting state and local pet boarding vaccination requirements. We require the following vaccines:
-
Rabies 1 or 3 year. Rabies vaccine is required by law in all U.S. states. Any dog without a rabies vaccine will be reported to the state.
-
DAPP / DHPP / DA2PP (Distemper, Hepatitis / Adenovirus-2, Parvovirus & Parainfluenza) or equivalent vaccine: 1 or 3 year
-
Bordetella (Kennel Cough). Please note that some veterinarians administer this vaccine only by request.
We do not require, but recommend, the following vaccines and medications:
-
Canine Influenza vaccine (CIV). Consult your veterinarian.
-
Leptospirosis vaccine. There may be some indication to not administer this vaccine to senior pets. Consult your veterinarian.
-
Flea & Tick prevention medication. We have no way to ensure you have kept up on your dogs' flea and tick medication. However, by using our services you agree that your dog is flea and tick free to the best of your knowledge. We have the right to refuse service to anyone.
Vaccination schedules can be found on the Utah Humane Society website. Scroll down and click "Vaccinations."
Some exceptions can be made for puppies who haven't aged into the full vaccination schedule (less than 16 weeks old). We do train puppies under 16 weeks, but it is limited, and without exposure to other dogs.
Restrictions
Unlike most boarding and training companies, we accept dogs of every size and breed, including bully breeds. We do not have breed restrictions. We board and train intact males and females, and pregnant and nursing females. We also board and train puppies and senior animals. You may be asked to furnish additional documentation if needed.
We do not board or train wolves or wolf hybrids regardless if the animal is legally obtained.
Some aggression and disease-related issues may require us to turn a dog away for safety reasons. Most issues do not require us to reject the dog, please contact us if you think this applies to your animal. Any active or contagious condition including, but not limited to: fleas, ticks, parasitic infections, bacterial infections, and viral infections will result in rejection of your dog.
Any animals needing medication administered (boarding only) will be required to submit a Medication Form.
We reserve the right to refuse service to any animal if the employees deem it necessary.